(unofficial) Help for members, would-be group members, and group managers
[Note: In various places in this Wiki you may see links that contain GroupName, YourGroup, or something similar. This should always be replaced with the actual name of your group!]
GMF's wiki is a place where we can collect reference material about Groups.io, stuff that goes beyond what's available through Groups.io's help page.
It is an adjunct to the discussions in this group, and a place to collaborate. Hopefully this wiki will become a useful peer-to-peer collection of reference documents for group moderators and owners.
You can help by writing or correcting articles, or just by commenting in a message to the group.
And don't forget about the official Help page (see the Help link in the top and bottom bars on every page).
Quick-Start Guide for Members - joining, logging in, reading, replying
If you're new to Groups.io, or just thinking about joining a group on the Groups.io service, here's some info to help you get started.
- Joining a group - whether you are new to Groups.io or already a member
- How to Log In to your groups
- Reading messages on the group's web pages
- Reading messages by email - Your friend, the Footer
- Replying to messages - by email or the group homepage
- Replying privately (or off-group)
- Starting a new thread or sending a message on a new topic
Advice to Group Members
How-to guides and other helpful pages for users of Groups.io groups.
a) Accounts
- Logging In and Setting a Password
- Customizing your account and your own subscription: changing email address, password, adding an email alias, preferences; your subscription preferences.
- Merging accounts
b) Managing Group Subscriptions
- Email Subscription Options
- To choose subscription options, go to Subscriptions on your group site - go to GROUPNAME.groups.io/g/main/editsub (substitute your group name for GROUPNAME)
- Email commands: Use email to join a group, change your subscription, contact the group owner. No need to visit the group homepage.
- Spam: Removed for Marking Messages as spam
- Muting and Following to reduce Inbox overload.
- To manage you must click on the Groups.io icon (left side of the webpage).
See Managing muted and followed topics for screenshots.
- To manage you must click on the Groups.io icon (left side of the webpage).
- Getting a "Help" email
c) Topics and Messages (members)
- Search Engine
- How To Stop Getting Two Copies Of Emails You Send
- Message composition - tips and tricks
- Message drafts and how they work
- Topics and the threading algorithm
- Problems receiving group emails
- Complaints About Messages
- Edit Your Sent Message
d) Web Features
- Help! I Can't Find Any Group Content!
- Directory and Members list
- How to make a photo album
- Photo Search
- Bulk File Upload
- Setting up a Database
- How RSVPs Work
- Chat Overview
- Wikis - How to Create a Wiki: Guide for Users and Editors
- Adding Calendar Events by Email
- Locking a Group (or Subgroup)
e) Email providers - issues and tips
Best Practices for Group Management
Topics of interest to group owners and moderators.
a) Group Formation
- Quick Start Group Formation
- Transferring from a Yahoo Group
- Direct Add member (Premium or Enterprise) - plus exporting email addresses from Yahoo
- Inviting New Members - for all plans
- The 20-Invitation Limit
- Renaming a Group
- Why use a Subgroup
- Subgroups
b) Member Management
- Message Moderation - Setting it up for your group
- Status Badges in the Members List
- Group Rules, Guidelines, and Codes of Conduct
- Member Notices
- Screening New Members - Pending Subscription Notice
- Member List Download
- Dealing with Bouncing
- Banned Domains
- URL query parameters usage
c) Moderator Management
- Making a moderator or owner: Promotion, Status or Permissions Change to Moderator or Owner
- Owner Emails
d) Topics and Messages (group owners and moderators)
- Pending Messages - using the Pending list and Message Approval Needed email notice to handle pending messages
- How To Merge Threads
- How to Split Threads
- Creating and Using HashTags
- Editing a message or topic
- Moderating an Individual Subscriber
e) Web Features
- Attachments, Files and Photos - Management
- Part 2: Settings for attachments and how they appear (In Preparation)
- Deleting attachments, files and photos
- Donations (premium and enterprise groups only)
- Polls
- Wikis - creating a wiki
- Promote your group
f) Calendars
g) Integrations
The official Groups.io user documentation is in the Groups.io Help Center.