To get a help email for a top-level group (i.e. not a sub-group), send an email to GroupName+help@groups.io. Or use the link on the group homepage.
To get a help email for a subgroup, send an email to SubgroupName+help@GroupName.groups.io
You must substitute the name of your group and subgroup for SubgroupName and GroupName.
Here's the automated reply to my email.
Clicking on the link on the homepage of my group brings up an email that I must just send. No info needed. (I did get a prompt from my email account about the blank subject line - I ignored it.)
The reply contains: group description, posting email address, how to get group guidelines (if it exists), changing your subscription (email commands), how to contact group owner,
Group Description
Testing only site for Frances and friends. testing group
Useful tool to see what happens when.....!
Showing editing.
Posting To This Group
To send a message to this group, send the message to:
main@[GROUPNAME].groups.io
Group Guidelines
To get a copy of the group guidelines, send an email to:
main+guidelines@[GROUPNAME].groups.io
Changing Your Subscription
To join this group, send an email to:
main+subscribe@[GROUPNAME].groups.io
To unsubscribe from this group, send an email to:
main+unsubscribe@[GROUPNAME].groups.io
Email Delivery Options
To receive plain digests instead of individual messages, send an email to:
main+digest@[GROUPNAME].groups.io
To receive full featured digests instead of individual messages, send an email to:
main+fulldigest@[GROUPNAME].groups.io
To receive a daily summary instead of individual messages, send an email to:
main+summary@[GROUPNAME].groups.io
To receive only special messages, send an email to:
main+special@[GROUPNAME].groups.io
To receive individual messages instead of digests or a summary, send an email to:
main+single@[GROUPNAME].groups.io
Contacting The Group Owner
To contact the owners of this group, send an email to:
main+owner@[GROUPNAME].groups.io
Of course the email has the actual group name!
The official Groups.io user documentation is in the Groups.io Help Center.